How to access my msn email account3/5/2024 If you do not have access to the accountĮnsure that any subscriptions to Microsoft are cancelled. However, after those 60 days have passed, we permanently delete the account and its data. We hold on to your data for this period so you won’t lose anything if you change your mind. After you close your Microsoft account, you can reopen it within 60 days by signing in again. Read How to close your Microsoft account and follow the steps to Close the account. If you don’t know the account credentials, it will be closed automatically after two (2) years of inactivity. If you know the account credentials, you can close the account yourself. You don’t need to contact us to let us know that someone has died or has become incapacitated. What to do when someone has died or has become incapacitated We take our customers’ privacy concerns and our legal obligations very seriously. Below are more specific details on actions that can be taken. We understand that these might be difficult times for those seeking access to their loved one’s email or storage accounts.įor privacy and other legal reasons, we are generally unable to provide information to non-account holders.
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